Lasse Zäll’s Story

Chicago, IL, USA Too many to mention over a lifetime of travel, but probably the worst was travelling back from Salt Lake City after Christmas. Our plane was coming from Chicago and taking us back there for our long flight to Oslo via Amsterdam. It was delayed due to bad weather, so consequently we arrived in Chicago with very little time to catch our flight. Whilst waiting in Salt Lake we'd got talking to a group of four elderly Utah ladies who were doing a Grand Tour of Europe by bus , starting in Amsterdam. So that made a group of six frantically racing for the gate to Amsterdam. We were stopped and told that the gate had closed and we had missed our flight. After enquiring about a later flight, we were sent downstairs to the United desk to find out what to do next. The young lady made a lot of phone-calls and her face got longer and sadder. "You're going to have to stay in a hotel tonight and take the same flight tomorrow". I burst into tears because I didn't know if we had enough money for a hotel. The airline were not responsible for the delay - it was the weather - so we had to pay ourselves, but got a discount voucher from the airline. So that was how we spent the night in a very nice hotel-room at the Sheraton in Chicago.